• Below are the most Frequently Asked Questions about the Theater. 

 

  • For all questions not answered below please text: (212) 362-2590

 

  • How do I purchase tickets?
    • You can purchase tickets for almost all shows at Triad on our website by clicking on the BUY TICKETS tab on the toolbar.
    • By Phone: (212) 279-4200 (Call Center is open 7 days a week, 12 noon - 8pm)

 

  • Do you accept credit cards? ​Yes we accept most major credit cards.

 

  • What are the Box Office's Hours?  We do not have a full time Box Office attendant, but if a show is not sold out you can purchase tickets with cash or credit card on the day of a performance starting one-hour before showtime.

 

  • Do you have a Lost & Found? ​Yes please email triadnyc@gmail.com with a description of the item lost in the subject line.

 

  • Where is the Triad Theater Located? 158 West 72nd Street between Amsterdam and Columbus Ave. on the South side of the street. The Theater is on the 2nd Floor above a restaurant called Seven Hill and located next to the Acker Merril Wines store.   

 

  • How long are most shows?   Most shows are between 60 and 90 minutes long.

 

  • What is the Seating Capacity of the Theater?    115 total. 80 seats on main floor and 35 seats in the balcony.  

 

  • Is Seating General Admission? Yes for most shows (but not all) seating is general admission and your welcome to take whatever seats may be open. Certain shows may offer a VIP Open Bar Premium Ticket which will be noted on the show listing ticket information.

 

  • What time does the Theater open for Seating? For most shows the theater opens the house 30 minutes prior to showtime.   

 

  • What if I am I am unable to Print Tickets?  Bring your confirmation number and Government Issued ID to the Box Office and you will be admitted to the show.

 

  • Do all shows have a Drink Minimum?    Most shows at Triad have a 2-beverage minimum per person and average drink prices are between $7 and $12. There is a full bar with Wine, Beer, Mixed Drinks as well as Soft Drinks including Bottled Water, Soda, Juice and Coffee.  

 

  • Is Food Available at the Theater?   The only food available are light snacks such as Popcorn, Pretzels & Brownies.  

 

  • Are Children allowed at the Theater?  Yes for most shows children are allowed in the Theater.  If a show has a 2-beverage minimum we have water, juice and soda available. 

 

  • Is the Theater Handicapped Accessible?  Yes - if you will be needing the elevator please arrive one hour prior to the 7pm or matinee shows.  As of 8/18 the elevator is out-of-service for repairs. Please text (212) 362-2590 for operational status.

 

  • What if I am unable to attend the date I purchased tickets for?  There are no refunds for purchased tickets and no change of dates permitted.      

 

  • Where can I Park?  Parking is occasionally available on 72nd Street in front of the Theater at 2 hour muni-meters. 

 

  • Parking Lots 
    • On 71st Street between Broadway and West End Ave. on the south side of the street near McDonalds.   
    • On Amsterdam Avenue between 75th & 76th street on the West Side of the street. 

 

  • What Trains and Buses are near the Triad Theater?  The 1, 2 and 3 trains as well as the B & C trains all stop at 72nd Street and are within easy walking distance. The M72 Crosstown Bus stops at 72nd Street and Broadway.      

 

  • Are there any good restaurants near the Theater?  Below the Theater is an excellent Mediterranean Restaurant 
    • Seven Hill - We are not affiliated with them but they have very good Kebobs, Pizza's, Fish and Organic Meats. (212) 724-4700)
    • Cafe Luxembourg - French Bistro, located at 200 W. 70th Street. (212) 873-7411
    • Oxbow Tavern - American, located at 240 Columbus Avenue at the corner of 71st Street. (646) 490-4075 

 

  • Which Hotels are near the Theater?  Here are a couple of choices that are very close by 
    • Beacon Hotel - 2130 Broadway (212) 787-1100
    • Empire Hotel - 44 West 63rd Street (212) 265-7400

 

  • Do you Rent the Theater for Private Functions?   Yes the Theater is available for rentals for Parties, Private Functions, Meetings, Screenings.  

          Email triadnyc@gmail.com or text (212) 362- 2590 for Rental Information or click on the Rental Tab on this website for additional information.  

 

  • How do I book a show at the Theater?    Please email your request with information about your show to triadnyc@gmail.com

 

  • For additional questions that are not covered in this FAQ section pertaining to the Triad Theater send a text to (212) 362-2590